Among the new technologies enabling teleworking are cloud-based virtual PBX services. A virtual switchboard allows any worker to access the company’s telephony regardless of their location.

The latest reports on telework show the benefits of telework for both the company and the workers:

• Less travel time to work
• Greater worker autonomy over the schedule that allows for a more flexible organization of the day
• Reconciliation of work and family life
• More productivity in general
• Help with contingency and business continuity plans

Whether you are on the road or working at home, you can take calls from customers or other employees transparently, as well as make calls using the company’s home number.

For example, the Fonema service allows any worker in a company to attend and make calls from any device: their mobile, their computer or a desktop or wireless IP phone. The functionalities offered by the service from any device are the same:

• Call Transfer
• Private instant messaging (chat) with presence: you can see if other colleagues are talking or available.
• Making calls with the company’s home number
• Conference Rooms

The simplest way to provide a telephone employee with teleworking is:

1. Sign up for free to have a trial account. Registration is immediate.
2. Set up a user for each employee
3. Install Phonip Plus to each employee and have them log in with their Fonema user. It is recommended to use a headset with a microphone for maximum voice quality.
4. If you already have a phone number in your company and want to use it with Fonema, you can divert it to the geographic number provided to you to test the service and, if you are satisfied with the service, then port it to Fonema.

In addition, you will have Monema support both during the test and afterwards to assist you in the configuration of any step.

If you have any questions about this please do not hesitate to contact us.